Frequently asked questions
Short answers about the catalogue, availability, booking and contacting Cozy Asia.
01Does every Telegram listing appear on the website?+
No. The website shows active properties with a confirmed owner relationship and information prepared for publication.
02Can I get the property owner's contact details?+
Owner contact details are not published. Questions about a property can be passed to a Cozy Asia manager.
03What does ‘Availability on request’ mean?+
It means the exact dates need to be checked again. A manager confirms current availability before booking.
04Can the assistant confirm a booking or payment?+
No. Booking, payment instructions, payment confirmation, contracts and final commercial terms are confirmed by a manager.
05Do you show the exact property location?+
Yes, when a confirmed location link is available for that property. If it is not, the website does not invent an address or coordinates.